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Help Centre
Receiving tickets
- When will I receive my tickets?
- How do I download my e-tickets?
- How do I find tickets I've already downloaded?
- I'm Travelling - where and when will I receive my tickets?
- How do I change my delivery address?
- Where and when do I pick up my tickets?
- Can I pick up my tickets instead of having them shipped?
- Why is the price printed on the ticket different to what I paid?
- Why do my tickets have someone else’s name on them?
Can I pick up my tickets instead of having them shipped?
No, if tickets are scheduled for delivery, they cannot be collected in person.
You should expect to receive your tickets in the week leading up to the event as event organisers typically issue tickets very close to the event date, very often the week of the event.
If you are travelling to the event, add your travel address and expected departure date as soon as possible and we'll make sure your tickets are sent to the right place when they're ready to be shipped.
You should expect to receive your tickets in the week leading up to the event as event organisers typically issue tickets very close to the event date, very often the week of the event.
If you are travelling to the event, add your travel address and expected departure date as soon as possible and we'll make sure your tickets are sent to the right place when they're ready to be shipped.
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