Welcome to viagogo
Help Centre
Receiving tickets
- When will I receive my tickets?
- How do I download my e-tickets?
- How do I find tickets I've already downloaded?
- I'm Travelling - where and when will I receive my tickets?
- How do I change my delivery address?
- Where and when do I pick up my tickets?
- Can I pick up my tickets instead of having them shipped?
- Why is the price printed on the ticket different to what I paid?
- Why do my tickets have someone else’s name on them?
How do I download my e-tickets?
When your tickets are ready to download, you will receive an email from us with the link to download them. After clicking on the link, you can view the tickets and print them or download and save them as a PDF. Please note that only one copy of the barcode will be accepted at the venue.
Your tickets will also be available under the Purchases section. Follow the instructions to download them.
If you have more than one viagogo account, please make sure you enter the email address and password that belong to the account with which you purchased those tickets.
Your tickets will also be available under the Purchases section. Follow the instructions to download them.
If you have more than one viagogo account, please make sure you enter the email address and password that belong to the account with which you purchased those tickets.
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